Warranty & Refund Policy

• Labor Warranty
  We stand behind our craftsmanship. All labor performed by Appliance Doctor is warrantied for 90 days from the date of the original repair.If the same issue recurs within 90 days due to our workmanship, we will return and fix it at no additional labor cost to you.This warranty only applies to the specific repair performed and does not cover new, unrelated issues that may arise with the appliance.
  We stand behind our craftsmanship. All labor performed by Appliance Doctor is warrantied for 90 days from the date of the original repair.If the same issue recurs within 90 days due to our workmanship, we will return and fix it at no additional labor cost to you.This warranty only applies to the specific repair performed and does not cover new, unrelated issues that may arise with the appliance.
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• Parts Warranty & ExchangesParts Installed by Us:
  Most parts we supply carry a 1-year manufacturer warranty. If a part we installed fails within one year, we will exchange it for a functional replacement.Non-Returnable Items: Due to the nature of electrical components, all installed control boards, sensors, and special-order gas valves are non-returnable and non-refundable once installed.Unused Parts: If a part was ordered but not needed/installed, it may be returned within 30 days, subject to a 25% restocking fee plus shipping costs.
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• Refund PolicyService & Diagnostic Fees:
  The initial Service Call/Diagnostic Fee is non-refundable. This fee covers the technician's time, travel, and expert analysis.Completed Repairs: Once a repair is completed and the appliance is functioning as intended, labor charges are non-refundable. Our primary remedy for any dissatisfaction is a re-repair under our 90-day labor warranty.
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• Warranty Exclusions
  This warranty is void if:The appliance has been moved from the original service address.The appliance has been tampered with or repaired by anyone other than Appliance Doctor.Damage is caused by "Acts of God" (floods, lightning), power surges, or customer abuse/misuse.The unit is being used in a commercial setting (unless otherwise specified).